Isama88 Terms & Conditions — Platform Usage Guide for Malaysian Players

By registering, logging in, or using any service provided by isama88, you automatically agree to be bound by these Terms and Conditions, the isama88 Privacy Policy, and the isama88 Responsible Gambling Policy. Together, these three documents constitute the complete agreement between you and isama88.

Acceptance of these terms is complete and unconditional. Continued use of the isama88 platform following any amendments to the terms will be deemed acceptance of those amended terms.

To register and use isama88 services, you must meet all of the following eligibility requirements:

• Age: You must be at least 18 years of age at the time of registration. isama88 does not permit underage individuals to access or use any of our platform's services under any circumstances.
• Legal capacity: You must have full legal capacity to enter into contracts in Malaysia and bear full responsibility for your own betting decisions.
• Not an isama88 employee: isama88 staff, affiliated companies, and their immediate family members are not permitted to register or play on the isama88 platform unless written approval has been granted by management.
• One account only: Each player is permitted only one active isama88 account. Registering multiple accounts is a serious breach of these terms.

All information provided during isama88 account registration must be accurate, complete, and up to date. You are responsible for updating your personal details should any changes occur. isama88 is not liable for any losses arising from inaccurate information.

The full name registered on your isama88 account must match the name on your official identification document. This is required for account verification and fund withdrawal processing.

• Each valid Malaysian email address or phone number may only be used for one isama88 account.
• You are solely responsible for maintaining the confidentiality of your isama88 account password.
• You are responsible for all activity that occurs in your isama88 account, unless you can demonstrate that your account was accessed without authorisation.
• Isama88 may require you to complete a Know Your Customer (KYC) process, including submitting a copy of your MyKad or passport, at any time.

Isama88 offers a wide range of deposit and withdrawal methods tailored for Malaysian players. All financial transactions are processed securely using 256-bit SSL encryption.

Additional terms relating to deposits and withdrawals at isama88:

• The withdrawal method used must be the same as, or compatible with, the original deposit method, for security and anti-money laundering compliance purposes.
• Your first withdrawal requires full identity verification before isama88 can process the request.
• Isama88 reserves the right to request additional supporting documents to verify the source of funds for transactions exceeding certain limits.
• Isama88 does not charge any fees for deposits or withdrawals. However, third-party payment providers may impose their own fees, which are beyond isama88's control.
• Bonus funds cannot be withdrawn until the associated rollover requirements have been fully met.

All bets placed on the isama88 platform are subject to the following rules. It is important that you understand these rules before placing any bet, especially for sports betting involving the Malaysia Super League, EPL, badminton, cricket, or e-sports.

• Bet confirmation: Bets placed on isama88 are considered final once confirmation is displayed on your screen. Please review your bet slip carefully before confirming.
• Bet cancellation: Confirmed bets cannot be cancelled except under specific circumstances, such as match cancellation or non-compliance with isama88 platform rules.
• Live betting: Odds for live betting change continuously. isama88 is not responsible for any delays or technical disruptions affecting the placement of live bets.
• Betting limits: isama88 sets different minimum and maximum betting limits depending on the sport, league, and market type. These limits are subject to change without prior notice.
• Official results: All betting outcomes on isama88 are based on official results declared by the relevant sporting body. In the event of any discrepancy, the result declared by the official sporting body will apply.
• Match postponed or cancelled: If a football, badminton, or other sporting event is cancelled or suspended before the minimum required period, bets may be voided or settled in accordance with the sport-specific rules.

Isama88 offers a wide range of bonuses and promotions to Malaysian players, including welcome bonuses, deposit bonuses, weekly cashback, and periodic promotions. All bonuses are subject to the following terms and conditions:

• Rollover requirement: All bonuses received at isama88 are subject to rollover requirements that must be fulfilled before any withdrawal can be made. Rollover ratios vary by bonus type and are stated in the specific bonus terms.
• Validity period: All isama88 bonuses have a validity period. Bonuses not used within the specified timeframe will expire automatically and cannot be restored.
• One bonus at a time: isama88 players may only hold one active bonus at a time, unless otherwise stated in the relevant promotion's terms.
• Bonus abuse: isama88 reserves the right to void, withhold, or forfeit any bonus and related winnings if there is evidence of bonus system abuse, including but not limited to the use of multiple accounts or clearly conflicting bets intended to manipulate bonus conditions.
• Low-risk betting: Bets that are clearly intended to meet rollover requirements with minimal risk — such as placing equal amounts on opposing outcomes — may not count toward rollover fulfillment at isama88's discretion.

You are solely responsible for the security of your isama88 account. isama88 provides multiple layers of security to assist you, but your cooperation is essential.

• Use a strong, unique password that is not shared with any other account. Combine uppercase letters, lowercase letters, numbers, and symbols for optimal security.
• Enable Two-Factor Authentication (2FA) in your isama88 account settings for added protection against unauthorised access.
• Never share your isama88 account login details with anyone, including family members.
• Always log out of your isama88 account when you are done, especially when using a shared device or public Wi-Fi network.
• Report immediately to the isama88 support team if you suspect your account has been accessed without your authorisation.

Isama88 uses 256-bit SSL encryption for all data transmitted between your browser and our servers. However, isama88 is not liable for any losses arising from your own negligence in maintaining your account security.

The following conduct is strictly prohibited on the isama88 platform and may result in immediate account suspension or closure:

• Registering more than one isama88 account using the same or different information.
• Using software, bots, scripts, or any automated method to access, interfere with, or manipulate the isama88 platform.
• Engaging in any form of fraud, money laundering, or other illegal activities using your isama88 account.
• Abusing the isama88 bonus system through deliberate opposing bets or strategies clearly intended to exploit promotions.
• Using insider information or privileged access to gain an unfair advantage in betting.
• Sharing or selling your isama88 account to any other party in any form.
• Using a payment method not in your own name unless written permission has been granted by isama88.

Isama88 reserves the right to suspend, restrict, or close any player's account at any time for the following reasons:

• Violation of any part of the isama88 Terms and Conditions.
• Suspected fraud, money laundering, or illegal activity.
• Failure to submit requested identity verification documents within the specified timeframe.
• Requests from law enforcement agencies or relevant authorities.
• Player self-exclusion request for responsible gambling purposes.

If an account is closed for reasons other than fraud or a breach of terms, any valid remaining balance in your isama88 account will be returned to you via the same payment method as your original deposit, once all necessary checks have been completed.

Isama88 provides the platform on an "as is" and "as available" basis. To the extent permitted by applicable law:

• Isama88 is not liable for any direct, indirect, incidental, or consequential losses arising from the use of the isama88 platform.
• Isama88 does not guarantee that the platform will be available at all times, or that it will be entirely free from errors or technical disruptions. Scheduled maintenance may cause the platform to be temporarily inaccessible.
• Isama88 is not liable for any losses resulting from internet disruption, device failure, or technical issues beyond our control that occur while you are placing bets.
• Outcomes determined by the isama88 system during a confirmed technical disruption may be reviewed and revised at isama88's discretion in the interest of fairness to all players.

Isama88 reserves the right to amend, add to, or update any part of these Terms and Conditions at any time. Amendments take effect immediately upon being published on this page.

For significant amendments, isama88 will endeavour to provide reasonable notice via your registered email or in-platform notifications. However, it remains your responsibility to check this page regularly to ensure you stay up to date with the latest terms.

If you have any enquiries, concerns, or complaints regarding the isama88 Terms and Conditions, please contact our support team through the following channels:

• Email: support@isama88.biz — for detailed enquiries. We will respond within 12 hours.
• Live Chat: Available 24/7 directly on the isama88 platform. The fastest way to get immediate assistance.
• WhatsApp: The isama88 WhatsApp number is available in the "Contact Us" section once you log in to your account.

The isama88 support team operates 24 hours a day, 7 days a week, including public holidays. We are committed to ensuring every enquiry is resolved promptly and to your satisfaction.